Skip to main content
Order Online for Fast, Free Local Drop Off Delivery! Use Code 1928 for 10% Off!
New Braunfels (830) 625-5513
Same Day Delivery

The Guide on How to Buy a Mattress Online

The Guide on How to Purchase a Mattress Online

It can be a difficult decision purchasing a mattress online. Traditionally, most people visit their local mattress stores in person. This gives them a great hands-on experience and the reassurance of knowing exactly what they’re getting.

Did you know you can have as great an experience online? It’s true. Don't get us wrong; we enjoy seeing customers at our local stores in New Braunfels and San Marcos. But our sleep experts are more than happy to assist you online.

So how does one learn how to buy a mattress online? What kind of steps should you follow to ensure you’re getting the best mattress for your budget and lifestyle? From shopping around to delivery, and exchanges, read our ultimate guide to buying a bed online.

With our help, you’ll be having a good night's sleep in no time!

How to Buy a Mattress Online

When should I purchase a new mattress?

Are you having trouble getting rest at night? It’s most likely because you need a new mattress. Many people don’t know the industry standard for upgrading to a new bed is every eight years.

That’s because, after years of tossing and turning, sweating, and collecting dust, your mattress tends to become lumpy or saggy. If this is the case for you, it’s time to make a change. Other signs which show you it’s time to buy a new mattress include:

  • You start waking up with aches and pains which go away throughout the day.
  • You wake up tossing and turning because your arms fall asleep at night.
  • Your mattress begins sagging, breaks down on the side, or show other signs of wear and tear.
  • You begin feeling the coils of your mattress through your fabric.
  • Your mattress begins creaking and making noises as you move around.
  • You roll off the side or toward the middle of the bed at night.
  • No matter the temperature of the bedroom, you’re always hot at night.
  • Your mattress is greater than eight years old.
  • You have outgrown your mattress or need a larger one.
  • You are an expecting mother and need a pregnant-friendly mattress.

Online mattress shopping questions

When you decide to shop for a mattress online, you may want to have a handful questions available. This will help to make sure you get the most out of your experience.

What size mattress are you searching for?

Mattresses come in all shapes and sizes, so you may want to ask yourself what size mattress is going to be the best fit for you. In general, the bed should be minimally as long as the tallest person sleeping on it. Of course, that also brings up the question of do you prefer a mattress that is soft, firm, or somewhere in the middle? We’ll cover this in the next section.

Popular mattress sizes to consider before you buy:

Do you prefer a firm or soft mattress?

Different brands of mattresses offer different levels of firmness. If you’re fond of a particular brand of mattress, then you may want stick to those. Some of the more popular brands which we carry include mattresses by Creek, Rio, Sealy, Serta, SimmonsPure Talalay Bliss, and Tempur-Pedic.

Of course, if this doesn’t bother you then shop for mattresses online when they're organized by comfort level. Some of ours include soft mattresses, medium mattresses, and firm mattresses.

What is your budget?

When buying a mattress online, it’s important to stay in a price range you are comfortable with. Not sure how much your bed is going to cost? Remember, you get what you pay for. Generally speaking, the better the mattress the higher your investment is going to be. But this isn’t always the case. It’d be wise to speak with one of our mattress professionals to discover which mattress would be most appropriate for your wants and needs.

However, if you’re planning to use the mattress for a guest bedroom, you may be able to get by on a budget. Purchasing mattresses online give you a significant advantage to locating mattress sales and mattresses on clearance. If this is the case, we highly recommend you take advantage of those savings!

How would you like your mattress delivered?

Before purchasing your mattress online, consider looking into the delivery options. Are shipping and delivery included? What will happen to your old mattress? Will the company you purchased a new bed from dispose of it, free of charge?

Another thing to take into consideration before you make your purchase is whether or not your online mattress company will include express shipping. For instance, we'll happily remove the old mattress from your property and dispose of it properly. This service is happily provided upon purchase and delivery of a new mattress.

Are you looking for a return policy or warranty?

Return policies and warranties for mattresses come in a variety of options. For instance, New Braunfels Mattress Company offers a 30-day risk-free comfort policy. We are committed to finding the right mattress for you. We always recommend sleeping on a new mattress for at least 30 days to allow your body to adjust fully.

If you’re purchasing a mattress online, it’s important to make sure the mattress company you’re buying from has a quality return policy. Otherwise, you’ll be stuck with a mattress which is uncomfortable, and you’ll have to fork out, even more, money to get another one.

Purchasing a mattress online

Getting the right accessories

While buying a mattress online is an important decision to make, the mattress accessories can be just as essential. Consider purchasing the following accessories to get the most out of your mattress:


A good pillow is as important as a mattress for proper support. It provides a place for your head to rest at night. Having the wrong pillow not only causes neck pain, but it can aggravate allergies, too. It’ll collect dust mites which will cause you to wake up with itchy eyes and nasal congestion.

As a rule of thumb, your pillow should be replaced every two to five years. Of course, this is going to vary from person to person. It’s also important to wash your pillow every three to six months. The best way to do this would be with liquid detergent and hot water. You can dry most pillows in the dryer. However, if you have a memory foam pillow you’ll need to hand wash and hand dry it. When in doubt, always follow the manufacturer’s instruction on the pillow tag.

Mattress frames

When purchasing a new mattress for your home, it’s essential to invest in a proper mattress frame, too. A low profile mattress frame will save you space as compared to frames with bed rails, footboards, and headboards. Not only this, but it will support your new mattress adequately offering you a sound night’s sleep.

The same goes for adjustable mattress bases, too. With an adjustable mattress frame, you can raise or lower the head and foot portion of your mattress. This will allow for optimal control and comfort in your new bed.

Mattress protectors

Before purchasing a mattress online, you may want to consider investing in a mattress protector. Popular for a young child, a mattress protector will act as your first line of defense when it comes to potty training and nighttime accidents.

A mattress protector will keep the interior and exterior of your mattress clean. It also protects it from stains and general wear and tear which significantly extends the life of your new mattress.

Mattress Topper

Mattress toppers are popular for adding an extra layer of comfort and support. They come in various materials including foam, organic cotton, wool, and high tech gel memory foam. Depending on your individual needs, this is one of those accessories you can’t miss out on!

Our final thoughts

Purchasing a quality mattress online is an endeavor all in itself. It’s a big decision that requires time, research, and enough knowledge to know what you are looking for. At the New Braunfels Mattress Company, we are here to help. Our experts have been in the industry since 1928, and we’re committed to finding the right mattress for you.

If you need assistance in trying to purchase a mattress online, please don’t hesitate to contact us.

Continue reading

Continue reading